To B is a good business, but it is also a fact that it is bulk sms service difficult to do. How difficult is it to do? Because I am in operation, I will talk to you about 11 real dilemmas and thoughts I encountered in To B company from the perspective of the operator of To B for two years. Unreasonable is unreasonable, but work still has to be done, after all, employees have to bulk sms service eat properly. Therefore, we came up with the strategy of making industry reports, creating benchmark cases, and publishing in-depth industry analysis soft articles, and using high-quality content to impress (using the brand's human resources to mobilize) the industry's authoritative media to help us distribute press releases and newsletters.
To B sales are easy to put career success first bulk sms service Many To B companies lack the incentive linkage design between the sales team and the customer success team. This lack of design makes sales only like to pull new ones, often making exaggerated descriptions and over-promising behaviors. It is easy to pat on the chest and say, "We can do it," knowing bulk sms service that a certain function that customers care about cannot be realized for the time being. This kind of sales behavior that only aims at conversion will cause great service pressure on the customer success team, and will seriously lead to a decline in the company's service reputation. All kinds of real black posts,
I have seen agents and merchants come to the bulk sms service door, and finally asked the police to maintain order and the renewal rate was reduced . Therefore, we often see the sales team and the customer success team "fighting" over the above in To B companies. The customer success team puts the customer first, for the sustainable and long-term bulk sms service development of the company, but the funny thing is that when the two sides have trouble with the boss, most of the time it is based on the "win" of the sales team, or the boss "plays tai chi". end. In the eyes of those short-sighted bosses, sales is what really brings money to the company. As for the customer success team, let them hold it for now. 3. The team did not f